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Expert support

Peace of mind for you, an excellent experience for international hires

We know that providing an exceptional experience from the start is crucial for happy hires. With our expert and friendly teams, you can be confident we’ll treat your team members with the care and attention they deserve.


Our experts

Dedicated support for your international hires

Our team of local experts provide excellent support for employees in their native language and time zone. They’re on hand to answer any questions your team members may have and ensure the onboarding process runs smoothly.

"My onboarding experience was really smooth and pleasant from the very start. Omnipresent was proactive and on top of things, always providing me with updates and taking the time to answer any questions that I had. Overall, I would highly recommend."

Christodoulos - Employee, UK

Onboarding and Offboarding Coordinators

Step-by-step support for employees during onboarding

  • Available across time zones and languages

Customer Success Coordinators

Ongoing support for onboarded employees

  • Help employees to use the OmniPlatform successfully
  • Answer employee queries about payroll, pension, benefits, etc.

Dedicated support for your people managers

Building a global team is full of complexities and risks–many of them unknown. But with our experts at your side, you’ll have the comfort and control that you need.

"The customer service is next level."

Dimitrios Athanasiou - Co-Founder and CTO, Neurofenix

Customer Success Manager

Helping you deliver an excellent remote experience for your global team

  • Is your key point of contact day to day
  • Handles queries about existing employees
  • Provides a walkthrough of employee setup on the OmniPlatform
  • Answers compliance and benefits questions

Account Manager

Your partner for growing the best team on earth

  • Helps you plan your global hiring strategy
  • Oversees your partnership with Omnipresent
  • Provides insights into locations with expansion potential
  • Guides you as you shape your team

Your expert team


Customer Success Manager

  • Key point of contact day to day
  • Ensures smooth delivery across functions

Account Manager

  • Runs commercial relationship
  • Helps with global hiring planning and new geographies

Services & Project Management

  • Runs employee onboarding across functions

Customer Success Coordinators

  • In-region, local experts
  • Support talent through onboarding

Benefits Team

  • On hand to coordinate and talk through benefits options

Legal Team

  • Global network of employment lawyers
  • For help with local laws, contracts - and more

Our employment specialists

Our support teams have access to a network of specialists in compliance, benefits, and payroll so they can provide you with the best possible experience - every time.

Benefits Team

Explaining and co-ordinating your team’s benefits

  • Discusses how to produce an equitable benefits package across geographies
  • Proactively communicates regulatory changes

Legal Team

Helping our client-facing teams with compliance, contracts, and more

  • Global network of employment lawyers
  • Creates robust contracts with detailed local knowledge
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Payroll Team

Managing payroll across 160+ countries

  • Runs the day-to-day payroll operation with specialists in different time zones
  • Includes a specific payroll compliance team to manage regulatory updates
  • Continuously improves the way we run payroll

Read our reviews

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Flo Chapple

Head of People

"We can really rely on Omnipresent to look after us, and give our team members a great experience."


Toni Georgieva

People Operations Manager

Ravelin Technology

"Omnipresent is there for us whenever we need them."

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Johannes Goslar

Senior Software Engineer

Sphere App

"Onboarding worked out well and I get paid every month. It's supposed to work and it works."


Catherine M

Posted on G2

Straightforward and user friendly onboarding experience.

The onboarding team is extremely knowledgeable and helpful. The web portal is intuitive and straightforward.



Posted on Trustpilot

Easy onboarding process.

Onboarding process is clear and very simple to go through. Awesome all around no struggles The staff is really nice and responded to my questions incredibly fast. I was never left in the dark not knowing what the next step was.

Our clients rate us over 4.7 out of 5.
Want to see why?

Source: Trustpilot and G2 reviews in November 2022

What is HR Support?

HR support can cover a wide range of services, but usually it involves outsourcing key HR functions like onboarding, compliance, payroll, and benefits to an external party. HR support may also include consultancy and practical advice.

HR outsourcing solutions are particularly popular for start-ups and scale-ups who are yet to establish their own fully-fledged HR teams. External HR support can help save time, money, and resources while ensuring the business remains HR compliant.

Many global businesses also opt for HR support because complying with multiple labor laws is complicated. Partnering with Omnipresent is  more cost and time effective way to hire globally. 

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Omnipresent HR Support Services

Omnipresent offers HR support services for you and your chosen talent throughout the employment cycle. While our OmniPlatform provides a streamlined and tech-enabled experience, we believe human support is invaluable. That’s why our experts are always available to assist.

International HR Support

We can help you hire, pay, and manage top talent in over 160 countries compliantly. Our international compliance database and expert team offer a wealth of knowledge about local labor laws and regulations, so you can have peace of mind as you grow your global team. Our international HR support can also include advice and guidance on a range of topics such as competitive benefits, successful onboarding, and managing a remote workforce.

Dedicated Support Team

When you partner with Omnipresent, we assign a dedicated support team to your account. They will be available to assist you throughout our partnership, guiding you through the whole employment process and answering any questions you may have. They will also liaise with the rest of our subject-matter experts to ensure you have the most accurate information at all times.

Onboarding Support

A smooth onboarding process is essential for a high-quality employee experience. Once your new hire has submitted all the necessary information through the OmniPlatform, we’ll work with you to create a compliant employment contract that both you and your chosen talent are happy with. Our onboarding support also includes payroll, expenses, benefits, and time-off management, so you’re properly equipped to welcome your new hire to the team.

Ongoing Care For Employees

We want to ensure your global employees get the best experience possible. While you’re responsible for supporting their professional development on a day-to-day basis, we’re always on hand to answer their employment-related queries. We’ll also keep them updated with any proposed changes to their contract, updates to our employment relationship, or continued advice on how best to use the OmniPlatform.

Curious to learn more?

Complete HR Support Services with Omnipresent

Omnipresent's EOR solution gives you the freedom to hire top talent in over 160 countries worldwide. We take care of compliance, benefits and payroll for you, so you can focus on growing your business and building a world-class team.

We believe that hiring people is inherently a human experience, and we use technology to automate and streamline the process as required. Through your dedicated customer success manager, you’ll have access to a wealth of international expertise and support. They will ll be there to guide you throughout your international employment journey to ensure an excellent experience for both you and your team members

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